AquaSpins Privacy Policy

At Aqua Spins, we are committed to protecting your personal information and respecting your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, register an account, use the AquaSpins app, or play any of our games. By accessing our platform, you agree to the practices described below.

Information We Collect

When you complete AquaSpins register procedures, we collect personal details necessary to open and maintain your account. Our AquaSpins platform gathers this information directly from you and, in some cases, automatically as you interact with our services.

• We collect your full name, date of birth, email address, and residential address during registration
• We record your AquaSpins login credentials and authentication details to keep your account secure
• We gather payment information whenever you make an AquaSpins deposit or request an AquaSpins withdrawal
• We log your gameplay history, including activity on AquaSpins slots and Aqua Spins live casino titles
• We collect technical data such as IP address, browser type, and device information when you access our AquaSpins casino app or desktop site

How We Use Your Data

Our Aqua Spins team uses the information we collect to operate our services responsibly and to comply with our Curaçao licensing obligations. We use your data for the following purposes:

• We verify your identity and age to confirm you are eligible to use our services (minimum age 18)
• We process your AquaSpins casino bonus claims, including welcome offers, free spins, and any AquaSpins promo code or AquaSpins bonus code you redeem
• We manage deposits, withdrawals, and VIP loyalty tracking across our five-level programme
• We communicate with you regarding account activity, security alerts, and promotional updates
• We monitor activity for responsible gambling and fraud-prevention purposes

Marketing Communications

We may send you information about AquaSpins Casino bonus offers, tournaments, and new game releases if you have opted in to receive marketing communications. You can withdraw your consent at any time by contacting our support team or adjusting your preferences in your account settings.

Cookies and Tracking Technologies

We at AquaSpins use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyse how our AquaSpins casino app and website are used. Cookies also help us recognise returning players attempting an AquaSpins casino login and keep your session secure. You can manage cookie settings through your browser, though disabling certain cookies may affect site functionality.

How We Share Your Information

We do not sell your personal data. However, our AquaSpins Casino operations require sharing limited information with trusted third parties to deliver our services effectively.

• We share data with payment processors to complete your AquaSpins deposit and Aqua Spins withdrawal transactions
• We share information with identity verification providers to confirm eligibility and prevent fraud
• We share data with our software and game providers, including Pragmatic Play, Playtech, Evoplay, and other partners, to deliver AquaSpins slots and Aqua Spins live casino content
• We disclose information to regulators and law enforcement when legally required
• We may share data with marketing partners strictly in accordance with your communication preferences

Data Security

Our Aqua Spins platform employs industry-standard encryption, secure servers, and access controls to protect your personal and financial information. We restrict internal access to your data to authorised personnel only, and we continuously review our security procedures to address emerging risks. While we take extensive measures to safeguard your information, no method of transmission over the internet is completely secure, and we encourage you to use strong, unique passwords for your AquaSpins login.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. Where you close your account, we may still retain certain records related to your AquaSpins withdrawal history and transaction data as required under our licensing framework.

International Data Transfers

As we serve players across multiple regions, your data may be processed and stored in jurisdictions outside your country of residence. We ensure any such transfer is conducted with appropriate safeguards consistent with applicable data protection standards, regardless of whether you access AquaSpins Casino through our website or the Aqua Spins app.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information. We aim to honour these rights promptly upon verified request.

• You have the right to request access to the personal data we hold about you
• You have the right to request correction of inaccurate or incomplete information
• You have the right to request deletion of your data, subject to our legal retention obligations
• You have the right to object to or restrict certain processing activities
• You have the right to withdraw consent for marketing communications at any time

To exercise any of these rights, please contact our support team at support@aquaspins.com. We may request additional information to verify your identity before processing your request.

Age and Eligibility Restrictions

Our services are strictly limited to individuals aged 18 or over. We do not knowingly collect personal information from minors. If we discover that an underage individual has registered an account, we will close it immediately and remove associated data in accordance with applicable law. Please note that residents of certain restricted territories, including but not limited to the United Kingdom, United States, and several European countries listed in our Terms and Conditions, are not permitted to use our services.

Third-Party Links

Our website and AquaSpins casino app may contain links to third-party websites. We are not responsible for the privacy practices of external sites, and we encourage you to review their privacy policies separately, as this Privacy Policy applies solely to information collected through Aqua Spins Casino.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will post any revisions on this page, and continued use of our services after such updates constitutes your acceptance of the revised policy. We recommend checking this page regularly to stay informed.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to our support team via live chat, available 24/7, or by emailing support@aquaspins.com. We at Aqua Spins are here to assist you with any privacy-related enquiries.